Privacy policy
Akanista Limited (company number 13396132, registered in England and Wales) runs this website. We are the controller of the personal information described here. You can reach us any time at info@akanista.com.
What we collect, and why
We only collect what you choose to send us through our forms or by email: your name, email address, phone number (where asked), and anything you tell us in a message or enquiry, such as which service you are interested in. We use it to reply to you, to arrange sessions or proposals, and, if you registered for a masterclass, to send you the joining details and replay. If you subscribe to our newsletter, we use your email address to send it, about once a month.
Our legal basis is your consent (when you tick the box on a form or subscribe) and, once you ask us for a service, taking the steps needed to provide it. Please do not include medical or other sensitive details in website forms. You can share more in a conversation.
Who sees it
Form messages are emailed to us and kept on our website server. We use Google Workspace for email and calendars. We use Zoom for online sessions, and Stripe or a similar provider to take payments where relevant. These providers process information on our behalf. We never sell your information or share it for advertising.
How long we keep it
Enquiries that do not lead to a booking are deleted after 12 months. Client and booking records are kept for as long as the law and professional guidelines require. Newsletter subscribers stay on the list until they unsubscribe.
Your rights
You can ask to see, correct, delete or move your information, to withdraw consent, or to object to how we use it. Email us and we will help. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This website does not use advertising or analytics cookies. See our cookies page.